The Royal British Legion



Business Project Manager - 42118

Job Category:  Public Sector
Salary Range: £40k - £50k
Location: South East (HOOK)
Job Type: Permanent


Job Description
Location: Hook, with regular travel to Serco sites around the UK


Salary: £40,000-£50,000 per annum plus car + pension (depending on experience)


Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.  We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.  Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors.


Be it in our operation of trains, prisons, air traffic control, satellites, military bases, hospitals and much more, our purpose is to be a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens.


Our culture is based on a set of four values - Trust, Care, Innovation, and Pride - that shape our individual behaviours and hence the way the company behaves.


A fantastic opportunity has arisen within Serco, for an experienced Business Project Manager - reporting into the Central Government (CG) Head of Projects within the CG Portfolio Management Office (PMO). The CG PMO operates as a Portfolio Management Office delivering measurable business performance improvement through excellent Project & Programme Management of CG’s key challenges.  Delivering best-practice management of change, improvement, risk avoidance and innovation projects & programmes aligned to Serco’s Strategy: To be the best managed business in our chosen sectors. 


You will be based in Hook, with regular travel to London for the first 6 months.  Moreover, you will be responsible for the management and delivery of large projects, within agreed parameters of cost, timescales, quality and risk; as well as the acquisition and utilisation of resources and skills. A real focus is on deployment and the delivery of defined benefits.


As a key part of the CG PMO, you will be working on multiple and varied projects, from end to end and will be a Champion of excellent  Project Management. You will lead the successful delivery of projects, through effective stakeholder management, mature influencing skills, management of the people change aspects of a project, risk identification and management as well as excellent planning and execution capability.


We are looking for a Business Project Manager - a real people person with a track record of delivery - who relishes a challenge.   In essence, a sound influencer; highly impactful; articulate; a strong relationship builder; and possesses exceptional communication, facilitation, stakeholder management and change management skills.


The successful person will be able to demonstrate: 1) solid experience in designing & implementing project management frameworks - ideally in a service environment; and 2) Managing projects in a complex and regulated environment, with experience in working within a matrix organisation providing services across disparate locations, capabilities and stakeholders.  In addition, advanced MS Office Skills – including, but not limited to: Project, Visio, Excel, Word and PowerPoint.


To succeed in this role, you will have a positive and enthusiastic outlook, with the ability to think laterally, generate new ideas and turn them into reality.  You will possess the skill to quickly understand a complex business challenge and generate targeted solutions and implement them.

SC Security Cleared or ability to obtain clearance.


What you'll get in return

The role will challenge and reward the successful candidate in equal measures and enable the successful candidate to build key senior & executive networks within the organisation as well as broaden your experience in a high profile capacity.


What we hope you will do next:

If you think you meet our requirements go to our  and submit a covering letter together with a CV in one document.  Please ensure that your covering letter clearly demonstrate your soft skills and why you think you would be fantastic candidate for this role.



On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

How to apply for this job

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