The Royal British Legion


David Parker - Armed Forces & Veterans Success Story

Job boost helps David plan ahead

Armed Forces veteran David Parker turned to Remploy for support when his extreme anxiety and loss of confidence prevented him from making a fresh start and finding employment in CivvyStreet.

David’s condition, triggered by Post Traumatic Stress Disorder, also caused him to stammer in difficult and stressful situations.

The 28-year-old from Glasgow was referred to Remploy’s branch in the city where he received tailored support with job searching, including confidence building and help creating a standout CV that highlighted his skills to potential employers.

The support paid-off when he secured a work placement on the Marks & Start scheme - M&S’s employability programme designed to help individuals gain vital employability skills through an accredited placement (underpinned by individual coaching and training), for communlty members facing barriers to work.

Not long after successfully completing the placement, David received and accepted a permanent job offer as a Customer Service Assistant in the busy Food Hall at M&S’s Silverburn store in Glasgow.

“This has been life changing for me,” he said. “I learned so much on the Marks & Start scheme, which gave me valuable experience of the retail world. Now that I have a permanent job at M&S the future is so much brighter and I feel I can start making plans again.” Added David: “Employers were overlooking me because of my condition and my own lack of confidence hindered my job search, which fed my depression and stress. I felt I was in a vicious circle and was only able to break out when Remploy and M&S showed faith in me. I now feel comfortable in my own skin again, much more like the old me.”

Betty Niven, Recruitment Coordinator at M&S’s Silverburn store said: “I’m delighted for David, who is proving a hard working and popular colleague. At M&S we look beyond disability and focus on a person’s ability. Our Marks & Start programme offers a chance for candidates to move back into a work environment and, in many cases, a route into permanent work – either with us or other employers.”


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“I learned so much on the Marks & Start scheme”

David Parker


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